To make e-commerce credit card transactions more secure, credit card companies print a security code on the card. Payeezy refers to this security code as the CVV2 code. Most credit card companies physically print a 3-digit number on the back of the card. American Express physically prints a four-digit code on the front of the card, not the back.
The only place the CVV2 number exists is on the card. It does not appear in the magnetic stripe or the chip. Additionally, it’s against PCI rules to capture and retain the CVV2 number for future transactions. It must be provided by the cardholder at the time of payment.
Needless to say, it’s important to process the CVV2 number when using Payeezy for e-commerce transactions. Unfortunately, CVV2 processing is not enabled by default. It needs to be enabled before processing e-commerce transactions.
How to enable CVV2 processing in Payeezy
- Log into Payeezy.
- Once logged in, go to https://globalgatewaye4.firstdata.com/terminal.
- Select the terminal. If the account has more than one terminal, click on the one being used for e-commerce.
- Under the Details tab, scroll down to Type.
- Select from the dropdown, E-Commerce Transaction (CVV2).
- Scroll down to the bottom of the section and select the Update button.
That’s it. Credit card transactions will now include CVV2 processing.